AT&T authorized to discontinue landline service in parts of Alabama starting Nov. 15

AT&T has received authorization from the Federal Communications Commission to start discontinuing traditional copper landline service in parts of Alabama beginning Sunday, November 15, according to WSFA reported by wbrc.com.

The discontinuation will affect portions of 25 Alabama communities, with the process starting on Nov. 15 but not occurring on a single day for all customers. AT&T has indicated that affected customers will receive direct notices outlining replacement options.

Many customers still using copper landlines include seniors and those relying on landline-based medical alerts, burglar alarms, or elevator phones. WSFA advises these customers to contact both AT&T and their device providers to ensure continued service after the switch.

This action is part of a larger trend, as a total of 1,060 service areas across 18 states are included in potential copper landline shutoffs, according to Metro Colo Advisory’s Copper Retirement Tracker.