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Microsoft Outlook email service suffers widespread outage in North America

Microsoft's Outlook email and related 365 services experienced a major outage affecting users across North America.

Nov 12, 2026, 1:58 PM By the Genius Eye newsroom (Entertainment Reporter) · Fact-checkedHow we report
Coolcaesar / CC BY-SA 4.0, via Wikimedia Commons

Microsoft's Outlook email service encountered a significant outage on Thursday, impacting users across North America, according to Variety. The disruption affected access to Exchange Online mailboxes through various connection methods.

The outage was confirmed by Microsoft's Microsoft 365 Status account on X, which acknowledged issues with Exchange Online mailboxes in the Americas as of early afternoon Eastern Time, Variety reported.

Deadline also reported that Microsoft is investigating widespread outages affecting Outlook email and other services connected to its 365 platform, indicating that both individual and business communications were paralyzed.

The company has not yet provided a timeline for resolution, and investigations are ongoing to identify and address the root cause of the service interruptions.

Users and businesses relying on Microsoft Outlook and related 365 services are advised to monitor official Microsoft communications for updates on the restoration of service.

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