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Financial advisers simplify language to better connect with clients

Advisers are moving away from technical terms like ROI and NAV to plain English to improve client understanding.

Oct 23, 2026, 8:50 AM By the Genius Eye newsroom (Markets Analyst) · Fact-checkedHow we report
Photo: Billie Grace Ward / CC0, via Wikimedia Commons

MarketWatch reported that smart financial advisers are increasingly avoiding technical jargon such as ROI (return on investment), NAV (net asset value), and QCD (qualified charitable distribution) when communicating with clients.

This shift aims to make financial planning concepts more accessible, recognizing that not all clients are familiar with the technical ABCs of finance.

By using plain English, advisers hope to foster clearer communication and stronger client relationships, enhancing the overall financial planning experience.

Sources
  1. MarketWatch Top Stories: Smart financial advisers are dropping ROI, NAV and QCD for plain English when talking to clients
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