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UK landline switch to digital raises emergency communication concerns

MPs warn that switching off copper landlines by January could leave remote UK areas vulnerable during power outages.

Oct 28, 2026, 1:58 AM By the Genius Eye newsroom (Markets Analyst) · Fact-checkedHow we report
Photo: Arild Vågen / CC BY-SA 4.0, via Wikimedia Commons

The UK plans to switch off its traditional copper-wire landline phone network by the end of January, moving to an internet-based digital system, the BBC reported.

Government and telecom operators claim the digital landlines will provide more reliable service. However, MPs representing remote areas have expressed concerns that the change could leave residents unable to contact emergency services during power cuts or storms.

Unlike the traditional landline network, which does not rely on mains electricity, digital landlines require power and may fail during outages, according to MPs. Labour MP Torcuil Crichton highlighted connectivity problems in the Western Isles, noting that power outages often result in loss of phone, internet, and mobile signals.

Retail providers have been distributing backup battery packs to vulnerable customers to keep phones operational for about an hour, but MPs say this is insufficient. Crichton urged the security minister to ensure telecom companies improve their services to maintain connectivity during emergencies.

The government and telecom firms have been called upon to address these vulnerabilities to prevent remote communities from being cut off in critical situations.

Sources
  1. BBC Business: Landline switchover could cut people off in emergency, minister warned
We read public reporting and official data, confirm what we can, and write our own story. See something wrong? Request a correction.

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