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Lake County offers free Phone Pal program to reduce loneliness among seniors

The program connects older adults with trained volunteers for twice-weekly friendly calls to combat isolation.

Nov 8, 2026, 11:31 AM By the Genius Eye newsroom (Health Reporter) · Fact-checkedHow we report
Photo: this version: Sonarpulse. origenal:Huji / Public domain, via Wikimedia Commons

Lake County commissioners are promoting the Phone Pal program, a free service providing twice-weekly phone conversations to older adults who may feel lonely or isolated, according to news-herald.com.

Supported partly by AmeriCorps Seniors RSVP funds, the program pairs seniors with vetted volunteers for warm, friendly calls, aiming to reduce social isolation and its health risks.

National data cited by the commissioners indicate over 34% of adults aged 65 and older experience chronic loneliness, which is linked to dementia, heart disease, depression, and premature death.

Officials emphasized that loneliness is a growing public health concern, and programs like Phone Pal help seniors feel supported and maintain social connections, improving mood and well-being.

The program uses a secure calling system that allows participants and volunteers to connect without sharing personal phone numbers, ensuring privacy and safety.

Commissioners encourage seniors and caregivers to enroll easily and highlighted the importance of consistent check-ins to help seniors age in place with emotional reassurance.

Sources
  1. news-herald.com: Phone Pal program delivers connection while combating loneliness
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